Puerto Vallarta: (322) 222-1113
USA/CND: 1 (888) 201-1095
info@crossborderinvestment.com

Testimonials

“The service that Cross Border Investment provided during the whole process of our purchase was very satisfactory. CBI provides a totally personalized service that kept us informed at every single step of the process, we completely recommend their services and we would use their services again in the future.”

Luis Gerardo Jasso Bañuelos
Guadalajara, Jalisco
Purchased in Nuevo Vallarta, Nayarit
March 2017

“I was very satisfied with the service provided in the process to obtain my mortgage and the purchase of my property in Mexico. The process to obtain a mortgage loan in Mexico is very different to the one in the United States but Josh and his team had lots of patience and they were very clear in the overall process and the service was very personalized. I totally recommend Cross Border Investment to obtain a mortgage in Mexico.”

Jeff Glaspy
Sevierville, Tennessee
Purchased in Puerto Vallarta, Jalisco
February 2017

“I’m totally satisfied with the services provided by Cross Border Investment, they are very professional and know everything about the products they offer and keep the client informed during the whole time of the process.”

Christy Ross
Puerto Vallarta, Jalisco
Purchased in Puerto Vallarta, Jalisco
February 2017

“I am very satisfied with Cross Border Investment, I would recommend their services, and I would use their services in the future.”

Marshall Wesley Meyard
Houston, Texas
Purchased in Puerto Vallarta, Jalisco
December 2016

“We are very satisfied, will definitely recommend CBI and it was a pleasure to work with them our closing.”

Paul Von Wupperfeld and Andy Smith
Dallas, Texas
Purchased in Puerto Vallarta, Jalisco
December 2016

“They are excellent, always on top of things and maintain impeccable communication. Thank-you very much, we will keep working with you in the future.”

Anonymous
Guadalajara, Jalisco
Purchased in Guadalajara, Jalisco
November 2016

“Joshua Rappaport was very calming in this tense situation. Very personable and warm. I just wanted to say Thank you for all of your hard work that went into closing this deal, I know at times it wasn't easy. Hearing the happiness in Paul's voice last night made all the stress worth it. I hope your Christmas is filled with joy and happiness....now that Casa Soleil is ours, I know ours will be!”

Paul and Shannon Legerski
Los Angeles, Califonia
Purchased in Los Cabos, Baja California Sur
November 2016

“Easy. Simple process to follow. Kept me updated during the process. Responsive.”

Lee Barrett
United Kingdom
Purchased in Mexico City
November 2016

“What I liked the most about Cross Border Investment’s services was their personalized treatment. I am very satisfied with Cross Border Investment’s product knowledge.”

Rafael Alfonso Gutiérrez Perez
Puerto Vallarta, Jalisco
Purchased in Puerto Vallarta, Jalisco
October 2016

“We were in need of a professional lawyer to help us with the deed process for a condo that we had purchased. From step one Josh and staff made us feel at ease, answering our questions and explaining the process clearly. At the signing with the Notario, Josh walked us through the important elements of the deed, which of course is all in Spanish, and made us feel comfortable with the transaction. We would not hesitate in recommending this service offered by Josh and company. Gracias Josh!!”

Gary Patterson
Vancouver, British Columbia
Purchased in Puerto Vallarta, Jalisco
September 2016

“Great knowledge; very efficient… great communication. No complaints – extremely happy with your services.”

Connie & Robert Fairon
Calgary, Canada
Purchased in Puerto Vallarta, Jalisco
September, 2016

“Overall we were very satisfied with your help and assistance.”

David Meyer and Mark Platz
Dallas, Texas
Purchased in Puerto Vallarta, Jalisco
June 2016

“This is my third time using Josh and he is extremely knowledgeable and professional. I cannot imagine using anyone different if I were to get another mortgage. Thanks Josh.”

Tim D. Longpre
Puerto Vallarta, Jalisco
Purchased in Puerto Vallarta
March 2016

“CBI was very knowledgeable with all of the services I needed. I would recommend CBI to anyone. They really protected my needs. We were very comfortable with them handling our affairs. CBI was very professional in all aspects of my dealings with them.”

Edmund Russell
Los Angeles, California
Purchased in Puerto Vallarta
February 2016

“Excellent advice provided to us to help us choose the mortgage that best suits our needs. What I liked most about CBI’s services was the quick response to our questions, their knowledge of the processes and mortgage requirements, and expert advice in the various aspects of the process. We are very satisfied and pleased with their advice and support. Keep up the professionalism!”

Julieta Jimenez
Puerto Vallarta, Jalisco
Purchased in Puerto Vallarta
December 2015

“I would recommend amply the services of Cross Border Investment. Congratulations to Ms. Aurora Cortés, for the service she provided during the process.”

Lourdes Suarez
Puerto Vallarta, Jalisco
Purchased in Puerto Vallarta
November 2015

“Josh and the staff were wonderful with customer service. The timelines of communication and the effectiveness was superior. The areas that were in their control they were professional. Josh is always working with lenders to put in place products that he can see are going to be helpful to the industry. Not too much to improve on.”

Jody & Lisa Madsen
San Francisco, California
Purchased in Puerto Vallarta
November 2015

“Thank you Josh It has been a long process but I could not have done it without you and your office!! I will recommend you highly to anyone! Cheers.”

Ian Shewfelt
Puerto Vallarta, Jalisco
Purchased in Puerto Vallarta, Jalisco
October 2015

“I will definitely use Cross Border Investment’s service always”.

Juan Medina Vargas
León, Guanajuato
Purchased in León, Guanajuato
September 2015

"What I liked most of CBI mortgage services is the confidence that they transmitted and the personalized communication, All my questions were answered broadly and in a very satisfactory way. In the future I'll use CBI mortgages".

Patricio Durante
Playa de Carmen, Cancún México
Purchased in Playa del Carmen
September 2015

"The services provided by Cross Border Investment were very satisfactory; my questions were answered extensively demonstrating a broad knowledge.  My loan officer kept me informed during the entire process, I am very satisfied with the Cross Border Investment’s professionalism and for this reason I fully recommend their services. I am sure I will use Cross Border Investment services again".

Rafael Gutiérrez Pérez
Puerto Vallarta, México.
Purchased in Puerto Vallarta
August 2015

"The quality of the service is what I like most about Cross Border Investment.  My questions and comments were answered thoroughly keeping me informed step-by-step.  I would definitely recommend Cross Border Investment´s services and I will call again for a future mortgage”.

Edward Padalinski
Puerto Vallarta, México
Purchased in Puerto Vallarta
August 2015

"The customer service was impeccable. They kept me updated on everything that was going on at every stage of the process, even if it was just to tell me they were still waiting on something. I have heard horror stories about getting mortgages approved in Mexico. Friends of mine through another broker started in April and the mortgage was processed in December. Josh and Karla made this a painless process. How could Cross Border Investment improve customer service? I cannot think of anything they could improve on. I'm very impressed with their services. I will definitely recommend Cross Border Investment to anyone I know who is applying for a mortgage”.

Jo Anna Bernal
Puerto Vallarta, México
Purchased in Nuevo Vallarta, México
August 2015

"I appreciated the immense help given in every moment of the closing of my mortgage, facilitating me to change my loan to a payment scheme that greatly benefits my financial situation. What I liked most about Cross Border Investment’s services was its efficiency and the information they gave us was always very professional".

Héctor López Arias
Puerto Vallarta
Purchased in Puerto Vallarta
July 2015

“This is my second mortgage through Cross Border Investment. Josh is very knowledgeable and highly committed to customer service. Calls are always returned timely and email updates kept me informed. There were no surprises. Everything I was told is exactly how the process went.
Cross Border Investment handles all legalities and other formalities with minimal involvement from me. How could Cross Border Investment improve customer service? No suggestions”.

Reed Zimmer
Findlay, Ohio
Purchased in Cozumel, Quintana Roo
July 2015

"Our telephone calls and emails were answered in a satisfactory time. I am very satisfied with the services provided by Cross Border Investment".

Anonymous
Springfield, Massachusetts
Purchased in Puerto Vallarta, Jalisco
June 2015

"What I liked most about Cross Border Investment’s services was their knowledge of products and the processes. We would use Cross Border Investment’s services for the purchase of another property".

Guy Mineau y Jason Templeton
Montreal, Canada
Purchased in Puerto Vallarta, Jalisco
June 2015

"What I liked most about Cross Border Investment’s services was the personalized service. CBI can improve their service by opening branches in more parts of México".

David Castillejos Ornelas
Guadalajara, Jalisco
Purchased in Guadalajara, Jalisco
June 2015

"Cross Border Investment allowed us to have a guide through the entire process of buying our condominium - , i.e. mortgage, trust, Notary etc. ¡Thank you for helping us in the process and the 200+ emails we exchanged!”.

Jonathan Bourchis y Adrianna Balleza Trujillo
México, DF
Purchased in Playa del Carmen
June 2015

“Josh and Karla are very responsive to all messages and inquiries. The experience and enthusiasm of both Josh and Karla gave us a great deal of confidence to proceed with our investment".

Daniel Andrew Kennedy y Robert Paul Steadman
Toronto, Canada
Purchased in Puerto Vallarta, Jalisco
May 2015

“Being the first time doing this process in México, Cross Border Investment helped me to navigate the process without me having to worry about anything.  From what I see, Cross Border Investment does not have any way to improve their services”.

Anonymous
NYC, NY
Purchased in Puerto Vallarta, Jalisco
May 2015

“We appreciated the excellent attention and patience Josh and Karla provided. Cross Border Investment is very well informed of the product they offer. What we most liked was their excellent customer service”.

Anonymous
Puerto Vallarta
Purchased in Puerto Vallarta, Jalisco
May 2015

“Everything was explained well to us. Cross Border Investment was efficient; good communication with us; fair and honest, and open about all aspects of the transaction including costs. Our transaction went very smoothly”.

Anonymous
Houston, Texas
Purchased in Puerto Vallarta, Jalisco
May 2015

“Josh you were excellent and very patient with all the questions.  I would use you again and would highly recommend you to other clients. It was nice that everything was very clear and all my questions were answered".

Tim D. Longpré
Puerto Vallarta, Jalisco
Purchased in Puerto Vallarta, Jalisco
April 2015

“Total professionalism by Mr. Josh Rappaport and Karla Deneken. What I most liked is that they have various mortgage options and are always looking for the best option for the client. Excellent service and I would recommend them completely”.

Anonymous
México City
Purchased in Puerto Vallarta, Jalisco
March 2015

“I appreciated Cross Border handling the closing and explaining the processes to me.  What I liked best about Cross Border Investment’s service is the smooth and efficient handling of processes, good explanations”.

Anonymous
Edmonton, Alberta
Purchased in Puerto Vallarta, Jalisco
March 2015

“We used Cross Border Investment for our closing and titling process for our condo in PV. The services and responses by the Cross Border Investment team were excellent. I appreciated the clarity in explaining the process and in the language you speak. Josh was excellent in how he managed the process for us. I think Josh and the team were always responsive and did an excellent job keeping us informed of the process and closing/ titling day was a breeze”.

Casey Wilcox
David Lee
Dallas, Texas
Purchased in Puerto Vallarta, Jalisco
March 2015

"As per improving Cross Border Investment's customer service we have no suggestions.  It was a great experience.  Josh made it that way.  Josh was so patient with us and guided us through everything!".

Henry Ivan Edward Dye
Stephanie Dawne Dye
Vancouver, Canada
Purchased in Puerto Vallarta, Jalisco
January 2015

"Everything was very satisfactory. Mortgage CBI is very fast!".

Anonymous
Guadalajara, Jalisco
Purchased in Guadalajara, Jalisco
December 2014

"Josh was always aware of everything. He communicated and responded quickly to all the details that arouse, making everything easier and more comfortable for us. I highly recommend him".

Anonymous
Puerto Vallarta, Jalisco
Purchased in Puerto Vallarta, Jalisco
December 2014

"Josh provided an exceptionally professional service in navigating the bureaucracy associated with the 'deeding' process. He was particularly helpful in negotiating with authorities which required various 'seemingly duplicate, repetitive and superfluous' items of documentation.

Josh was recommended to me by a friend whose judgment I trust implicitly. This vote of confidence has proven to be truly well placed. Not only would this have been a laboriously tedious process, without Josh's assistance I doubt that it could ever have completed satisfactorily".

Eileen Nelson
Australia, UK
Purchased in Puerto Vallarta, Jalisco
December 2014

"Again thank you for everything I’m completely satisfied with your follow-up and professionalism".

Omar Golding López
Caracas, Venezuela
Purchased in Playa del Carmen, Quintana Roo
November 2014

"We are completely delighted with all that you did to make the process as easy as possible and we will be back to consult with you for some future requirements. If there is any way we can help spread the word about your services just let us know.
Once again, all our thanks for your assistance".

Clive Alcock and Marian Cox
Edmonton, Canada
Purchased in Puerto Vallarta, Jalisco
November 2014

"I am very grateful that even though I had little time to obtain the mortgage, it happened quickly. I liked the treatment and the quick response to my concerns. Thank-you to Mr. Josh for your great support, me being out of country complicated everything a little but all went ahead and I have now received my apartment and am ready to start furnishing and enjoying it. A million thanks and much similar success for you and your customers".

Adriana Sierra Ledezma
Monterrey, NL
Purchased in Playa del Carmen, Quintana Roo
October 2014

“They are a very professional company who fully understands the needs of customers, even beyond the bureaucracy that exists in banking processes. They evaluate and study the client beyond the numbers on bank statements and tax returns. What I liked most about the service is its effective service. Cross Border Investment can improve their services by continuing as they are".

Joaquín Isaí Peralta Gutiérrez
México City
Purchased in Playa del Carmen, Quintana Roo
October 2014

"What I need from a mortgage broker is what you already offered me. What I like most is the service commitment, friendliness and knowledge of the business. I was informed during the entire process. I would recommend the services of Cross Border Investment".

Anonymous
Puebla, Puebla
Purchased in Akumal, Quintana Roo
September 2014

"What I liked best about Cross Border Investment is the options of banks so that I can choose the best option according to my needs. The process for my second mortgage was easier than the first time. I am very satisfied with the services provided by Cross Border Investment".

Ricardo Rivera
USA
Purchased in Puerto Vallarta, Jalisco
August 2014

"The service is very good, professional and the attention is quick.  This helps a lot in the process.  What I liked best about Cross Border Investment's services is the attention they gave me during the process.  All is professional and continue with this professionalism".

Anonymous
México City
Purchased in Playa del Carmen, Quintana Roo
July 2014

"The service level and knowledge of Cross Border Investment is above average. I still do not know Josh personally and still it is nice to work with and for him".

Ricardo Presa Ampudia
Querétaro, Querétaro
Purchased in Playa del Carmen, Quintana Roo
July 2014

"I am very satisfied with the services provided by Cross Border Investment and would use their services for another mortgage".

Anonymous
México City
Purchased in Puerto Vallarta, Jalisco
July 2014

"I am very happy with the services of Cross Border Investment, thanks to the various financial options offered, I am very satisfied. What I liked most is the personalized attention. What I require of a mortgage company is promptness, efficiency and problem-solving.

I found Cross Border Investment's service to be optimal, providing the best attention. It was a pleasant business experience having dealt with you, thank you".

Miguel Angel Fernandez S.
México, DF
Purchased in Playa del Carmen, Quintana Roo
July 2014

"The treatment and support of Josh were invaluable. We could not have done it without his advice, effort and great support. I am very satisfied with his service and would definitely recommend and use him again".

What I liked best about Cross Border Investment's services is their good treatment, kindness, support so that I did not get frustrated, and that everything I needed to know was explained.

What I needed was a mortgage broker that explains to me what to do because I had no idea. I needed a mortgage broker that pushes so the process works, and that's what Cross Border Investment did in my case.

Thank you very much for all the effort, truthfully we are very happy. They were a great help.

Laura San Román Oñate
México City
Purchased in Playa del Carmen, Quintana Roo
May 2014

"Cross Border Investment is very professional about the business and understands perfectly the needs of its clients and the assistance to be provided. [What I most need from a business that works in the mortgage industry] is the exact service they provided. How can Cross Border Investment improve its service? Business as usual. Excellent personalize attention. Thank-you for your assistance throughout the process".

Anonymous
Monterrey, NL
Purchased in Playa del Carmen, Quintana Roo
April 2014

"I am very satisfied with the services provided by Cross Border Investment. The clarity and constant communication is what I liked best about Cross Border Investment's services. I appreciate the excellent service provided by Josh".

Anonymous
Guadalajara, Jalisco
Purchased in Cancun, Quintana Roo
April 2014

 “My loan officer did an excellent job in communicating and was very knowledgeable. What I liked best about Cross Border Investment’s services is the constant communication and their knowledge of the mortgage process for a foreigner. I would highly recommend them to anyone to obtain a mortgage".

Anonymous
USA
Purchased in Puerto Vallarta, Jalisco
December 2013

“We are very satisfied with the services provided by Cross Border Investment and would use their services for another mortgage".

Steve Martin / Peter Rex
Toronto, Canada
Purchased in Puerto Vallarta, México
December 2013

“Josh many congratulations for your service. I think that we were missing someone like you!".

Ricardo Alaniz
Leon, Guanajuato
Purchased in Puerto Vallarta, México
October 2013

 “Josh provided excellent assistance, guidance and communication throughout… The process is quite involved and without Josh and my broker, it would have been an enormous task, and likely would not have happened".

John Bennett
Toronto, Ontario
Purchased in Puerto Vallarta, México
October 2013

“Cross Border Investment makes the process less difficult and saves time and the bureaucracy feels less fastidious. Congratulations! I liked that they are always aware of what is needed with anticipation and I see Cross Border Investment’s service as very complete. Excellent service, emitting security, honesty and trust!".

Mario Palomares Anda
Leon, Guanajuato
Purchased in Nuevo Vallarta
August 2013

“Josh was great. He was able to explain every step of the process and always knew how to proceed. Great knowledge of the products and the system. Josh knew what needed to happen and kept us informed. It felt like Josh went above and beyond for us many times. I can’t imagine having done this without him. Our home purchase would not have happened without Josh. Thanks".

John Fall / James Holmes
Portland, Oregon
Purchased in Puerto Vallarta, Jalisco
August 2013

“What I liked most about Cross Border Investment’s services was the personal involvement, flexibility and proactive contact by Josh. I was fully satisfied with Cross Border Investment’s customer service and product knowledge".

Anonymous
USA
Purchased in Quintana Roo
May 2013

“Excellent service and above all, excellent follow-up. I do not think there is anything to improve. Everything was perfect".

Miguel Mondejar & Claudia Robles
Acapulco, Guerrero
Purchased in Playa del Carmen, Quintana Roo
May 2013

“I am very satisfied with Cross Border Investment’s product knowledge and professionalism. What I liked most about Cross Border Investment is their personal service. I recommend Cross Border Investment".

Jon Holmes
Puerto Vallarta
Purchased in Nuevo Vallarta, Nayarit
April 2013

“I believe the process of purchasing a property via a mortgage is excellent. I would definitely use the services of Cross Border Investment for a mortgage in the future".

Silvia Graciela Peña Ponce
México City
Purchased in Puerto Vallarta, Jalisco
January 2013

“Our questions and comments were answered thoroughly and we were maintained informed throughout the entire process. We would use Cross Border Investment’s services for another mortgage”.

Darryl Pikoos
Los Angeles, California
Purchased in Quintana Roo
January 2013

“Josh was incredible to work with, often juggling the role of mortgage broker, closing agent, translator, and expediter with grace and tenacity. He was very patient with us, taking time to explain the Mexican loan process and spending many hours coordinating the document requests and routing them to the correct parties. His attention to detail, follow-up and superb service are much appreciated and we would certainly work with him again. I can, without reservation, recommend CBI as an excellent service provider for parties seeking financing in México".

Anonymous
USA
Purchased in Quintana Roo
December 2012

“Purchasing a property in México can in itself prove to be quite challenging but add to that acquiring a mortgage/loan and it can become a nightmare. Josh Rappaport, President of Cross Border Investment, made both processes relatively stress free and exciting as it should be. Any questions or concerns we had were thoroughly answered and any telephone calls or emails were always promptly responded to. We found Josh was easily accessible which reassured us during this process. He regularly kept us informed as to the mortgage/loan progress. The manager of the lending institution that Josh obtained our mortgage/loan with was extremely helpful when we opened our account. We would definitely recommend Josh's professional services and would without question use his services again if we required another mortgage/loan. Throughout this process Josh was outstanding! He continually found humor in situations that were somewhat stressful for us which helped us through this process. The end result - we happily purchased our property and gained a new friend. Thank you Josh!".

Carol and Steven O’Neil
Ottawa, Canada
Purchased in Punta de Mita, Nayarit
December 2012

“I would absolutely recommend Cross Border Investment’s services. Josh, you are the best, congratulations!".

Duilio Davino
León, Guanajuato
Purchased in Playa del Carmen, Quintana Roo
December 2012

 “My telephone calls and emails were answered in a very timely fashion and I would definitely use the services of Cross Border Investment in the future!".

Luis Enrique Hernandez
Nuevo Vallarta, Nayarit
Purchased in Nuevo Vallarta, Nayarit
December 2012

“My questions and comments were answered fully and my loan officer maintained me informed throughout the process".

Ricardo Martin Rivera Ledesma
Santa Rosa, California
Purchased in Nuevo Vallarta, Nayarit
December 2012

 “I would definitely recommend the services of Cross Border Investment!".

Miguel Ángel Villena Arias
Tuxtla, Chiapas
Purchased in Playa del Carmen, Quintana Roo
November 2012

“Almost the entire process was excellent. We would definitely recommend the services of Cross Border Investment".

Rubén González Nieto
Rubén González Morales
Cancún, México
Purchased in Playa del Carmen, Quintana Roo
October 2012

“Josh Rappaport’s services were excellent and very professional. We are very satisfied with the entire process".

José B. de León Pérez
Jose Rodrigo de Leon S.
México City
Purchased in Playa del Carmen, Quintana Roo
October 2012

“There is no better broker".

Ricardo Presa
Querétaro, México
Purchased in Playa del Carmen, Quintana Roo
September 2012

“Josh was awesome from the start to finish, comparing lenders and coordinating the closing. He was as professional as they come! Thank you for all your hard work on our purchase Josh".

Anonymous
Canada
Purchased in Quintana Roo
September 2012

“Josh was outstanding, with not only his response time but his clear answers to all my questions! Buying a home for the first time is a scary process, but having someone like Josh to take you by the hand and lead the way, teach you and assist you makes it that much easier. He went above and beyond the call of duty and has my recommendation any day!".

Lindsay Cullen
Puerto Vallarta, México
Purchased in Puerto Vallarta México
August 2012

“Josh Rappaport did a great job keeping us updated on the status of our application as well as answering any questions we had. The process is long, not Josh’s fault, but we were happy in the end. Thanks Josh!".

Tony & Deanna D’Ambrosio
Ontario, Canada
Purchased in Playa del Carmen, Quintana Roo
July 2012

“Josh was extremely professional and organized. Obtaining a mortgage in México is a tedious process Josh helped keep things moving and made the application and closing process as simple for me as he could. Thanks Josh! We could not have done this without your expertise".

Christopher Foetisch
Ohio, USA
Purchased in Playa del Carmen, Quintana Roo
April 2012